A Conceptual Examination of Distrusting Beliefs in Older Adults about the Internet

Older adults are adopting the Internet in increasing numbers today. At the same time they are also experiencing uncertainties about their safety and information privacy on this medium. Several media reports have shown a rising number of incidents involving older Internet user, that indicate lack of awareness of Internet-related security and privacy issues. This conceptual paper provides a framework to help understand the reasons why older adults might distrust the commercial websites in general. Based on established theoretical frameworks about trust, distrust and aging-based technology adoption challenges, we develop several postulates to explain distrusting beliefs that can result in precautious Internet behavior. Implications of this framework will be found in building educational programs and interventions for the population over the age of 55.